Our Services
Nine registered NDIS support types. Delivered by screened, trained workers. Documented in real time through ShiftCare.
0106 — Assist-Life Stage, Transition
Life Transition Support
Big life changes can feel overwhelming — especially when navigating disability. Support Forward helps participants through significant milestones including leaving school, entering employment, transitioning out of hospital, and moving toward independent living. We work closely with participants, their families, and support networks to make every transition as smooth and empowering as possible.
Who this suits: Participants approaching or experiencing a major life transition
Agency-Managed: YES
0107 — Personal Care
Personal Care
Our personal care supports are delivered with dignity, respect, and consistency. We assist with hygiene, grooming, dressing, bathing, toileting, and medication prompting — all in the participant's own home. Every worker is NDIS screened, trained, and familiar with the participant's preferences and routines. Every shift is documented through ShiftCare.
Who this suits: Participants requiring in-home assistance with personal daily activities
Agency-Managed: YES
0108 — Transport & Travel Support
Transport & Travel Support
We help participants get where they need to go — safely, reliably, and on time. Our transport support includes accompanying participants to medical appointments, community activities, and social events across Melbourne. We also offer travel training for participants building confidence using public transport independently.
Who this suits: Participants who need assistance or support to travel within the community
Agency-Managed: YES
0115 — Daily Living Assistance
Daily Living Assistance
Support Forward assists participants with the everyday tasks that keep life running — meal preparation, household organisation, and maintaining a comfortable environment in shared or independent settings. Our workers support alongside participants, actively promoting independence. Note: non-SIL daily task support only.
Who this suits: Participants in shared or independent living needing daily household task support
Agency-Managed: YES
0116 — Innovative Community Participation
Innovative Community Participation
Not everyone connects with community the same way. Our innovative participation support takes a creative, participant-led approach — helping individuals find genuine connection through activities and interests that are personally meaningful to them. We think beyond the standard activity list.
Who this suits: Participants with community participation goals who benefit from a tailored creative approach
Agency-Managed: YES
0117 — Life Skills Development
Life Skills Development
Building independence takes practice, structure, and the right support. Our life skills sessions are goal-directed and tailored to each participant — covering cooking, budgeting, technology use, public transport navigation, and communication skills. Every session is documented in ShiftCare with progress notes linked to the participant's NDIS goals.
Who this suits: Participants working toward greater independence in daily life
Agency-Managed: YES
0120 — Household Tasks
Household Tasks
A clean, organised home makes a real difference to wellbeing and independence. Support Forward provides regular domestic assistance — cleaning, vacuuming, laundry, ironing, dishwashing, and light gardening — all flexible and scheduled around each participant's routines and preferences.
Who this suits: Participants who need regular assistance maintaining their home environment
Agency-Managed: YES
0125 — Community Participation
Community Participation
Connection to community is essential for wellbeing. We support participants to engage in social activities, recreational groups, clubs, sporting events, volunteering opportunities, and civic life across Melbourne — always linked to the participant's NDIS goals and personalised to their individual interests.
Who this suits: Participants with social and community participation goals
Agency-Managed: YES
0136 — Group & Centre Based Activities
Group & Centre Based Activities
Group-based supports offer participants the opportunity to connect with others, build shared skills, and engage in structured activities in a supported environment. Support Forward facilitates access to group programs and centre-based activities across Melbourne — matched to each participant's goals and interests.
Who this suits: Participants who benefit from group-based or centre-based support environments
Agency-Managed: YESEstimate Your Weekly Support Cost
Select your support type, how many hours per week you need, and when your support is delivered. This tool gives you an indicative estimate based on the current NDIS Pricing Arrangements and Price Limits 2025–26.
Enter hours between 1 and 40
NDIS supports cost more outside standard weekday hours due to penalty rate loadings under the SCHADS Award.
Fill in your details and click Calculate to see your estimate.
Share this estimate with your Support Coordinator or send us a referral directly.
Make a Referral →Not sure which service matches your participant's funded supports?
Send us a referral and we'll review the plan and advise on the right service and NDIS line item.
Make a Referral →Or call +61 426 041 515